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Ebook Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store by Bob Miglani read! Book Title: Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store
The author of the book: Bob Miglani
Edition: Hyperion
Date of issue: April 18th 2006
ISBN: 1401384331
ISBN 13: 9781401384333
Language: English
Format files: PDF
The size of the: 938 KB
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Reader ratings: 3.5

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A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) store

Customer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his family's Dairy Queen(R) store.

Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. Both charming and educational, Treat Your Customers will appeal to any business owner, manager, or corporate employee who wants to enhance sales, motivate employees, and keep customers coming back.


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Reviews of the Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store


CHARLES

Why do they ask for a phone?

SETH

A book that really liked it!

ERIN

I read the whole book with a stupid smile on my face. General advice to everyone!

AIDEN

The first review I put my soul in.

MEGAN

I read the whole book with a stupid smile on my face. General advice to everyone!




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PDF: treat-your-customers-thirty-lessons-on-service-and-sales-that-i-learned-at-my-familys-dairy-queen-store.pdf Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store PDF
ERUB: treat-your-customers-thirty-lessons-on-service-and-sales-that-i-learned-at-my-familys-dairy-queen-store.epub Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store ERUB
DOC: treat-your-customers-thirty-lessons-on-service-and-sales-that-i-learned-at-my-familys-dairy-queen-store.doc Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store DOC
TXT: treat-your-customers-thirty-lessons-on-service-and-sales-that-i-learned-at-my-familys-dairy-queen-store.txt Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store TXT